We hope you love everything that you order from us but if something isn’t quite right you have 14 days from receipt to notify us if you wish to return or exchange your item. We can only accept refunds for items in a new, unused condition. If your item is damaged or faulty please contact us immediately to arrange an exchange. Unfortunately we can't accept returns of plants.
If you would like a refund please contact us by email at firstname.lastname@example.org within 14 days. Upon return the goods will be inspected and a refund made using the same payment method. Excluding faulty or damaged goods returns, delivery costs will not be refunded.
To return a product to us: