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Tumbleweed Plants

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Shopping for Plants Online

It's easy to shop with us:

1/ Start by selecting a Plant.

All plants are available in grow pot options, this are generic plastic pot options in the case if you would like to pair these houseplants along with your own option of planters, or with our planters

2/ In the same plant page, we offer a curated range of planters that you can mix and match, through our Mix & Match Pairing bundle. Add the relevant planters that are made to match your plants.

3/ Additional services: By standard, all plants purchase comes with a growpot. Should you like us to repot them into your preferred planter, simply add the repotting service charge, and we will have it arranged for repotting inhouse before sending them to you.

This is an optional service that we find most houseplant owners do not need, it gives flexibility, and ease of maintenance when we do not repot the plants directly in the decorative planters.

However if you would like it, we offer as a added service. In addition, if you need us to do a repotting at your site, these are considered Onsite Repotting, with difference onsite charges, where our plant team would schedule a time onsite to help with your repotting on your existing pots.

We get it — plant shopping in person can be fun! But here’s why our customers keep coming back to us online:


  • 🌱 100,000+ happy plants delivered — safely and reliably, straight to homes across Singapore.

  • ✂️ Styled, trimmed & quality-checked — every plant goes through our team’s careful prep before it reaches you. No random nursery picks.

  • 🪴 Ready-to-enjoy greenery — we pot, style, and ensure your plant looks great in your space from day one.

  • 🚚 Convenient delivery — no heavy lifting or car logistics needed; your new plant arrives at your doorstep.

  • 💚 Beyond the plant — you’ll find curated pots, styling ideas, and care tips to help your greenery thrive long after delivery.

Shopping with us means you don’t just get a plant — you get a Tumbleweed plant, styled and prepped with care, so you can enjoy the best of both worlds: the convenience of online + the assurance of quality you’d expect in person.

It’s completely normal for plants to experience a bit of stress when they arrive at a new home. This may show as slight wilting or a few yellowing leaves—nothing to worry about! It’s a temporary adjustment period as the plant settles into its new environment, and with the right care, it will quickly bounce back and thrive.

Just like us humans, plants aren’t perfect. They’re living things with their own unique character, and minor imperfections are a natural part of their life. What’s most important—and what we guarantee—is that your plant is healthy and ready to flourish with the proper care.

Just like when you're picking out a plant in person—there's always that moment of, "this one or that one looks nicer?"—each plant has its own unique charm. That's the beauty of nature!

On our end, we make that process easier for you. We work directly with trusted growers to select the best batches, and every plant goes through a 3-step quality check before it gets packed. If a plant doesn’t meet our health standards, we simply don’t send it out.

That’s what you get when shopping with us—healthy, happy plants that are ready to thrive in your space.

Yes of course. We offer recommendations based on the plant sizing, or planter sizing to match a suitable plant or planter. Feel free to mix and match from our full plant and planter ranges.

Generally speaking yes but as plants are organic and no two are identical, you should expect some difference in form and that’s OK.

We maintain a Plant Glossary that provides care instructions for all the plants we sell. Each plant comes with a QR code that links to the Plant Glossary so you can easily find the care instructions. If you need more help you can also contact us through email or livechat.

Yes. A healthy plant can be returned within 3 days of delivery, subject to approval. Contact us first with your order number. The plant needs to be in the condition it arrived in.

For a change of mind, a 20% restocking fee applies. If you need us to collect the plant, a pickup fee of $20 or 10% of the returned order value, whichever is higher also applies. There is no pickup fee if you bring the plant to our warehouse. Refunds are issued as store credit.

If your plant arrives damaged or unwell, contact us within 24 hours with your order number and a photo, and we will make it right at no cost. See our Returns page for the details.

Our Products

We source from all over the world, including Australia, Thailand, the UK, China, India, Malaysia, the US and other countries. Wherever there are people making interesting planters at scale.

Generally, our planters come as they are and we cannot add logos, holes, markings or otherwise process bespoke requests.

However, only for Large sized planters, planter boxes, bulk corporate gifts, and styling projects, we are able to arrange for custom planters.

Yes you can buy either physical or electronic vouchers in the Gifts section of our store.

Yes. Planters, tools, decor and other non-plant items can be returned within 10 days of delivery, provided they are unused and in their original packaging. Contact us first with your order number.

For a change of mind, a 20% restocking fee applies. If you need us to collect the item, a pickup fee of $20 or 10% of the returned order value, whichever is higher also applies. There is no pickup fee if you bring the item to our warehouse. Refunds are issued as store credit.

Used items (for example a planter used in repotting, or opened soil), custom planters, pre-orders, and Second Chance, clearance and final sale items cannot be returned. See our Returns page.

Contact us within 24 hours of delivery with a photo and your order number, and please do not throw anything away. We will check it and make it right, with no fees when the fault is ours.

Delivery

We offer delivery 6 days a week, except for Sunday/public holidays. Choose your preferred delivery slot up to 21 days from your order date.

Depending on your ordered products, some plants might be on pre-order which would take a longer time for delivery. For products that are available, delivery takes an estimated 1 to 7 business days.

Our delivery service is door-to-door. Our drivers will deliver your items to your door or other designated area. For security and safety reasons our drivers are not authorised to enter your home so if you're ordering heavy items, please ensure you have the means to bring them inside. Any form of entrance to your space, are based on goodwill by our friendly drivers.

The only time we place the products into your door, are when it's a Plant Styling project.

Same-day and express delivery are not part of our free or standard delivery. They are arranged with on-demand drivers and charged by distance. Contact our customer service team before you order to check availability and the fee.

There is no minimum order amount. Orders under $25 carry a delivery fee of $25.90.

*A minimum order amount may apply during promotional periods.

  • Orders of $99 and above: free delivery, counted on your cart total after discounts
  • Orders from $25 to under $99: $15
  • Orders under $25: $25.90

Products that can be sent by parcel also have an economy shipping option at checkout, sent by Ninja Van ($5, or free on orders of $99 and above).

Same-day delivery is not free. It is charged by distance and arranged with on-demand drivers, so please contact us first.

A specific delivery date, some postal codes and staircase deliveries carry extra charges, shown at checkout. For more, see our Delivery page.

When your order is dispatched you’ll get an email informing you it’s on the way. That means it should be delivered within the delivery window in the email, along with its tracking and live tracking link.

As a standard, we practice contactless delivery should there be no one at the door step, we will place your order nicely by your doorstep.

A re-delivery fee of $20 is applicable if no one is present to receive your order/not contactable for contactless delivery during the chosen delivery slot. It will be arranged at the next available slot/day

Inform us about any delivery instructions in the box provided on the cart page. If you forget, please email us at the earliest possible ahead of your scheduled delivery and we will try our best to fulfil your request.

If you want to request a change to an order pre-delivery, contact us as soon as possible and we’ll try to accommodate it. 

If you want to deliver items to more than one delivery address please make separate orders for the relevant items.

Prior to checkout at the cart page, you would be presented with multiple shipping options.

Our standard delivery, are the flexi-delivery, which is the most eco friendly delivery method where we ensure all deliveries are along our driver's route, to minimise our carbon footprint.

However, should there be specific dates you need the delivery to be, an additional delivery charges might apply, as we might need to utilise different drivers, or make special arrangements to your location.

Reach out to our customer service should you need assistance!

We currently offer store pickup for orders placed through our website. Feel free to select that at cart

If there is no lift access and our delivery team needs to carry your order up stairs, a staircase charge applies to orders of 25 kg and above. You select it at checkout.

  • 25 kg to under 40 kg: $25 for 1 to 2 flights of stairs, $50 for 3 to 4 flights
  • 40 kg and above: $50 for 1 to 2 flights of stairs, $100 for 3 to 4 flights

Support

You can reach us through live chat or by email 6 days a week. Live chat is the best way to get a quick response but we do aim to respond to all emails within 24 hours. Our customer service team handles all enquiries including about order fulfilment and delivery.

The best first stop is our Plant Glossary. If that doesn’t cover it, contact us through live chat or email and we’ll do our best to help. Please have your order number ready.

Returns

If your item arrives damaged or faulty, please contact us within 24 hours of delivery with:

  • Your order number
  • Clear photos or video showing the issue

Please keep everything, including the packaging, and do not throw anything away.

We will check it and make it right. Depending on what has happened, we may share care tips, send our team down to fix it, replace the item or exchange it. If a plant arrives damaged, we first help you nurse it back to health, and if it does not recover, we replace it.

When the fault is ours, as assessed by our team, there is no restocking fee, no pickup fee and no other charge.

We are unable to help if we are not told within 24 hours of delivery, so please check your items on arrival.

If something is not quite right, we are here to help. Our policy in short:

  • Something not right on arrival? Tell us within 24 hours. When the fault is ours, we fix it, with no fees of any kind.
  • Live plants: can be returned within 3 days of delivery, subject to approval.
  • Other items: can be returned within 10 days of delivery.
  • Cancelling: free before your order is fulfilled.
  • Refunds: issued as store credit, or to your original payment method on request.

The three fees

  • Restocking fee: 20%. Applies once an order has been fulfilled, for a cancellation or a change-of-mind return.
  • Pickup fee: $20 or 10% of the returned order value, whichever is higher. Applies only when you need us to collect the item. You can instead send or bring it to our warehouse at 514 Chai Chee Lane #03-07.
  • Admin fee: 5%. Applies only when you ask for a refund to your original payment method. Refunds to store credit have no admin fee.

None of these apply when the fault is ours. Second Chance, clearance and final sale items, pre-orders, custom planters, gift cards and used items cannot be returned.

Read the full policy on our Returns page.

Plants are living things, so we handle them a little differently from other products. Every plant is trimmed, styled and quality-checked before delivery.

When your plant arrives

Contact us within 24 hours of delivery, with your order number and clear photos or video of the plant and packaging, if it is:

  • The wrong item
  • Damaged or unwell on arrival
  • Outside the stated size range, beyond reasonable tolerance

We will check it and make it right. Depending on what has happened, we may share care tips, send our team down to fix it, replace the item or exchange it. If a plant arrives damaged, we first help you nurse it back to health, and if it does not recover, we replace it. Please keep the plant as it arrived and do not repot or trim it before contacting us.

The first 10 days

Every live plant is covered by our 10-day Happiness Guarantee. If your plant does not make it through its first 10 days, we replace it at 50% of the price.

Returning a plant

A healthy plant can be returned within 3 days of delivery, subject to approval, in the condition it arrived in. For a change of mind, a 20% restocking fee applies. If you need us to collect it, a pickup fee of $20 or 10% of the returned order value, whichever is higher also applies. There is no pickup fee if you bring it to our warehouse.

What is normal

  • Small blemishes, slight leaning, a few leaves dropped after transit, or shifted soil
  • Natural variation in shape, height or leaf count

These are part of a living plant settling into a new home, and it will bounce back with the right care.

Not covered

  • Problems caused after delivery, such as over or under-watering, heat or sun exposure, or pets
  • Custom potted sets
  • Second Chance, clearance and final sale items

Return window

Contact us within 10 days of delivery.

Condition

  • Unused
  • In original packaging
  • With all inserts, accessories and any free gifts

Not accepted

  • Used or installed items, such as planters with soil wear, water marks or signs of use
  • Planters that have been used for repotting, whether by us or by you
  • Custom planters and engraved items
  • Second Chance, clearance and final sale items

Fees and refunds

  • Change of mind: a 20% restocking fee applies
  • If you need us to collect the item: a pickup fee of $20 or 10% of the returned order value, whichever is higher
  • Refunds are issued as store credit. A refund to your original payment method carries a 5% admin fee
  • Refunds are based on the amount paid after discounts and vouchers
  • Delivery fees are not refunded. If a return brings your order below $99, the $15 delivery fee is charged
  • Loyalty points, vouchers and gift cards cannot be exchanged for cash; balances are adjusted accordingly

Tumbleweed Plants may decline a return that does not meet these conditions.

Fit & Access: Measure your space. For large plants/planters, check lift/doorway/stair dimensions and building access rules.


Light Match: Pick a plant that suits your natural light (low/medium/bright, direct vs. indirect).


Pot Compatibility: Ensure your planter’s internal diameter fits the nursery pot or the repot size you select (and whether you want drainage).


Care Level & Pets: Choose a plant you can maintain; check pet-friendly options if needed.


Delivery Details: Confirm recipient availability and any condo/office delivery requirements.


Natural Variations: Shape, branching, leaf count, and slight height range may vary; blooms/variegation are not guaranteed unless stated.

Items that are new, unused and in their original packaging: live plants within 3 days of delivery (subject to approval), and other items within 10 days.

These cannot be returned, exchanged or cancelled:

  • Second Chance, clearance and final sale items. Second Chance pieces have blemishes that we share upfront, and they are sold to be upcycled. If one arrives with damage beyond what we described, our policy still applies.
  • Services already carried out, such as on-site services, repotting and delivery. To cancel or move a booked service, contact us at least 1 day before.
  • Pre-orders, custom planters and gift cards.
  • Used items, such as a planter used for repotting or opened soil.

If you return part of a set, a buy-one-get-one deal or an order that came with free gifts, the refund is adjusted for the deal.

Step 1: Contact us. Message our team with your order number, within 3 days of delivery for live plants or 10 days for other items. We will confirm the return and the next steps.

Step 2: Send it back.

  • Warehouse drop-off: bring or send the item to 514 Chai Chee Lane #03-07, Monday to Friday, 9am to 5pm. After-hours contactless drop-off can be arranged. No pickup fee.
  • Pickup: we collect the item from the original delivery address. The pickup fee is $20 or 10% of the returned order value, whichever is higher.

Step 3: Refund. Once we have received and checked the item, your refund is issued as store credit, less the 20% restocking fee for a change of mind. A refund to your original payment method carries a 5% admin fee. Delivery fees are not refunded.

When the fault is ours, for example an item that arrives damaged, faulty or wrong, and you tell us within 24 hours of delivery, there are no fees at all.

For a change of mind, the 20% restocking fee applies. You can avoid the pickup fee by bringing or sending the item to our warehouse at 514 Chai Chee Lane #03-07 (Monday to Friday, 9am to 5pm, or an arranged contactless drop-off). If you are placing a new order, let our customer service team know and our delivery team will try to collect your return on the same trip. Choose store credit and there is no admin fee.

Refunds are issued as store credit, which you can use on your next purchase with us. There is no admin fee for store credit.

If you prefer a refund to your original payment method, a 5% admin fee applies. Refunds are processed within 10 business days.

Cancellation Policy

Contact us as soon as you can.

  • Before your order is fulfilled: cancellation is free. You receive the full amount as store credit, or to your original payment method less the 5% admin fee.
  • After it is fulfilled, before delivery: a 20% restocking fee applies. There is no pickup or delivery fee, as the order is still in our warehouse.
  • After delivery: our returns policy applies.

"Fulfilled" means we have prepared your order and its status has changed to fulfilled.

Second Chance, clearance and final sale items cannot be cancelled. To cancel or move a booked service, contact us at least 1 day before.

Bulk and Corporate Orders

If you are interested in making a bulk order, contact us with details so we can provide a quote.

Preorders/Custom

Pre-orders are placed specially for you, so they cannot be cancelled. The one exception: if we pass the estimated delivery date we promised, you can cancel free of charge. The delivery timeline is shown before you add to cart, and again on your cart page before you check out.

Visiting a Store

We are currently only operating fully online via tumbleweedplants.com

Rewards Program

It’s free to join, you get points (we call them “Seeds”) for signing up and for other things like following us on Instagram. You also get seeds for every dollar you spend with us either online or in our physical stores.

Simply signup/login and you are automatically enrolled!

You need to log into the rewards program by clicking the little icon on our website named “MY REWARDS”. Once there you can see how many seeds you have and how to redeem them for discount coupons that you can use online or in our physical stores.

Click the little green icon on our website named “MY REWARDS”. You’ll be prompted to input your details. It’s nice and quick.

Tumbleweed Plants