In line with our mission to make stylish indoor plants easy and accessible to all, we make every effort to delight you with the best products and service. We hope you love everything that you order but if something isn’t quite right, we are happy to help.
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What's New
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Low Light Corner?→ -
🎁 Corporate Gifts! 🎁→ -
Transform your space with our Plant Styling Services!→ -
Get The Best Planters→ -
Login to Earn & Redeem Points!→ -
🎉 Making buying plants easy! 🎉→
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Low Light Corner?
No worries! Our Plant Lights are here to help your plants grow! Specially designed and made for houseplants.
Shop Plant Lights
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🎁 Corporate Gifts! 🎁
Planning corporate gifts for the festive season? Make a lasting impression with our premium plant gifts! Perfect for clients, partners, or employees, our curated selection of plants is both meaningful and elegant. Choose from a variety of options that fit any budget. Order now and ensure your corporate gifts are delivered in time for the celebrations.
Bulk Gifting
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Transform your space with our Plant Styling Services!
Looking to refresh your space for the year-end festivities? Elevate your home decor with our Plant Styling service! Whether it’s a cozy corner or a grand living room, our expert tips will help you transform your space into a green oasis. Perfect for setting the holiday mood! Get inspired and start styling your space with our premium plant collections.
Start your Project
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Get The Best Planters
Our planters are the best way you can style up your plants. and they really make all the difference, between a statement piece, or just a plant in your space.
Shop Planters
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Login to Earn & Redeem Points!
Login and automatically enrol into our Rewards program, earning you points, and get exclusive deals and discount
Login Now
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🎉 Making buying plants easy! 🎉
We have made buying plants even easier, with our customer service team, equipped to provide you with a plant recommendations. Hit us up on our chat channels to get started!
Shop Now
Tumbleweed Promise
Returns & Exchange Policy
Please notify us within same day from receipt of your order if you wish to return or exchange any items. Please check the product descriptions for detailed information on dimensions and material, and contact us via live chat or email before you place your order for any clarifications, as our returns policy only applies to damaged/defective items. Our returns and exchange policy does not apply to plants, as these are non-returnable.
*Change of mind charges would apply, for us to arrange an exchange, return. per trip, of $20 or 10% of total returned value, whichever is higher
Policy exclusions are applicable during promotional periods.
Damaged Items
If your item arrives damaged or faulty please contact us immediately, stating your order number and providing photos of the damage or fault. Once we have looked into your query, we will be in touch with you regarding next steps.
You will not be charged for redelivery/collection fees for damaged items. Please note that we won’t be able to process a refund or exchange if we are not notified about a damaged item within 24 hours of arrival, so please check your items on arrival.
Unused Items
We can only process refunds for items in a new, unused condition. Please retain the original packaging. Please contact us to let us know that you would like to make a return and our customer service team will confirm the next steps. Once the return has been confirmed by our team, you can either:
(1) take the item to our warehouse within 3 days of your receipt of the item and provide your order number. Provided the item is in an unused condition, our in-store team will facilitate an exchange or refund in store credits, or
(2) request us to collect the item from the original delivery address. Collection will be carried out as soon as reasonably practicable and a $20 collection fee/10% of total returned value (whichever is higher) will be deducted from the refund amount. Refunds will be processed as store credits within 72 hours after the item has been collected and inspected.
ALL refunds are in the form of a store credit. Should you like to have it refunded to the original payment method, restocking fees + additional 5% admin fee applies
Delivery fees will not be refunded.
*Kindly note all refunds are in the form of store credits*
Policy exclusions are applicable during promotional periods.
Cancellation of Orders
Cancellation of order can be made prior to fulfillment of your order. All cancellations would be refunded in the form of store credits which you may use in your next purchase with us. In the case your order is fulfilled on our end, we would be unable to process a cancellation of order. Should you like to have it refunded to your original payment method, a 5% administrative fee would apply
Preorders
All preorders are placed in specially for you. No cancellation are allowed for these preorder purchases, unless our team have failed to deliver as per our commited delviery timeline.
Refunds
All refunds made will be subject to our Returns Policy, and refunds would be given as a form of Store Credits which can be used on your next purchase with us.
For refunds into original payment method, additional charges of 5% applies on the total refunded amount.
Got more questions?
Our FAQs might have the answer.