Delivery with Tumbleweed is quick and reliable.
We offer delivery 7 days a week, except for public holidays. Choose your preferred delivery slot up to 7 days from your order date.
DOOR TO DOOR SERVICE
Our delivery service is door-to-door. Our drivers will deliver your items to your door or other designated area. For security and safety reasons our drivers are not authorised to enter your home so if you're ordering heavy items, please ensure you have the means to bring them inside.
Please note that the minimum order amount for online orders is $35, before any delivery fees are applied (different minimum order total may be applicable during promotional periods).
SAME DAY DELIVERY
We offer SAME DAY DELIVERY for a $10 fee in addition to the standard delivery fee that applies to your order.
If you choose a delivery slot within 24 hours of making your order, that counts as SAME DAY DELIVERY so the $10 additional fee will apply.
Example: You checkout at 10am with $80 of items in your cart. If you choose delivery today in the 4-8pm slot, delivery will cost $20. If you add another item worth $20 to your cart so your total order value is $100, delivery will cost $10.
If you spend $80 and choose delivery tomorrow in the 4-8pm slot, delivery will cost $10. If you spend $100, delivery tomorrow will be FREE.
All orders are delivered by Tumbleweed drivers in our own vehicles or (at times when capacity is constrained) by trusted third party delivery drivers.
When your order is dispatched you’ll get an email informing you it’s on the way. That means it should be delivered within the delivery window you chose.
A re-delivery fee of $10 is applicable if no one is present to receive your order during the chosen delivery window.
Inform us about any delivery instructions in the box provided on the cart page. If you forget, please email us at the earliest possible ahead of your scheduled delivery and we will try our best to fulfil your request.
CHANGES TO ORDERS
If you want to request a change to an order pre-delivery, contact us as soon as possible and we’ll try to accommodate it.
MULTIPLE DELIVERY ADDRESSES
If you want to deliver items to more than one delivery address please make separate orders for the relevant items.
Due to COVID-19 safe distancing procedures,
we don’t currently offer store pickup for orders placed through our website.
Sorry, we don’t currently offer international shipping.