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We offer a door-to-door delivery service 7 days a week. At the checkout you can choose your preferred delivery slot from those available. We even offer same day delivery within a few hours (express delivery fees may apply).
PLEASE NOTE: Our delivery service is door-to-door. Our drivers will deliver your items to your door or other designated area. For security and safety reasons our drivers are not authorised to enter your home so if you're ordering heavy items, please ensure you have the means to bring them inside.
RETURNS/EXCHANGES OF PLANTS
We're unable to accept returns or exchanges of plants so please check carefully before you place your order.
RETURNS/EXCHANGES OF NON-PLANTS
Returns & exchanges of non-plants items will be reviewed on a case by case basis, and are not applicable during promotions and sales.
Please check the product descriptions for detailed information on dimensions and material, and contact us via live chat or email before you place your order for any clarifications, as our returns & exchange policy only applies to damaged/defective items.
If your item arrives damaged or faulty please contact us immediately, stating your order number and providing photos of the damage or fault. Once we have looked into your query, we will be in touch with you regarding next steps.
What is Happiness Guarantee?
At Tumbleweed Plants, we prioritize the well-being of our plants and your satisfaction. That's why we offer a comprehensive guarantee to ensure your happiness with every purchase with us.
Good Looking Plants Guaranteed
We’re a team of plant lovers with a low tolerance for bad aesthetics so you can be sure our plants will look the part.
With a changing selection of trending houseplants and the biggest collection of planters to choose from, you’ll always find something you love.
We take pride in assuring the good health of every plant we deliver. Through meticulous care in our greenhouses, combined with our dedicated delivery drivers, we guarantee that each plant will arrive in excellent condition.
All plants are covered by our guarantee on the day of arrival. Although slight weariness or minor cosmetic blemishes might arise as your plants adapt to their new environment, rest assured that we are committed to assisting their flourishing journey in their new home.
Should the rare circumstance occur where your plant arrives lifeless or sad, we will be more than happy to send you a complimentary replacement plant. The replacement will be packed in a grower pot, and we will provide you with clear instructions for repotting. It's important to note that if a particular plant is currently unavailable, we won't be able to offer the same plant as a replacement.
Please get in touch with us within 24 hours of receiving the plant should there be a need for replacement. We are unable to replace plants passing this replacement period due to many other external circumstance that would affect the plants growth.
If you receive a damaged plant or pot, kindly take a few photos of the affected item and reach out to our Customer Service team within 24 hours of your purchase. We kindly request photos as evidence of the damage, and rest assured, we will promptly replace the damaged portion of your order
Care Product Guarantee
With utmost care, we meticulously choose top-quality products to nurture and enhance the life of your plants. If, within 7 days of arrival, a care product or accessory is damaged or exhibits signs of being defective, we will gladly provide a replacement for your utmost satisfaction.
Grow poles provide a support structure for creeping plants or other plants with long stems, helping the plant avoid becoming too flat and spread out and keeping leaves from touching the floor. The wooden poles are wrapped in coconut coir, which is an efficient growing medium for plants, retaining moisture and nutrients that can help the plant's development.
These grow pols are intended for both indoor or outdoor use.
Height: 30 / 60 / 90 / 120cm
ABOUT PLANT SUPPORT
As plants grow they need support to keep them stable and to keep the leaves from falling towards the ground. This is important particularly for long stemmed plants or for plants with large leaves. Leaves falling to the ground may become damaged by contact or by lack of light. Supporting the stems also help the plant’s aesthetic. Tie the plant’s stems to the pole using string or twine.
GOES WELL WITH
These Grow Poles are suitable for use with all sizes of creeping and long stemmed/large leaved indoor plants.
We strive to provide the best online plant shopping experience, and shop with confidence. We guarantee that your plants will arrive in a state of happiness and good health. In the rare event that they arrive sad and unhealthy, we offer a free replacement. Just contact us with a photo upon receiving your plants (within 24 hours)
Read more details on our Happiness Guarantee
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