SECOND CHANCE

I chose a baby ficus lyrata to be repotted into a Vanga ceramic planter. The end result is an eye-pleasing arrangement. Customer service is great too!

I may occasionally rate a service/product but am not one that will usually leave a comment, good or bad. However, I felt compelled to due to the unexpected exceptional service I have been rendered.

First, to give credit to the product, the replacement foldable plant rack is excellent - sturdy, functional, a great value for money.

Second, onto what compelled me to sit down and type this long review. In short, the first plant rack was delivered in a timely fashion despite the heavy downpour. Unfortunately, I assumed due to different batches, some parts of the design doesn't match the looks of what was shown on their website. I am quite particular of the details because I have seen the actual rack and it caught my eye. Despite my disappointment, I wasn't expecting much when I wrote in my feedback to tumbleweed. I was expecting a polite "it is what it is" or "take it or leave it" response. To my pleasant surprise, Tumbleweed, checked, verified and make an exchange offer all within a week - keeping in close contact throughout. Naysayer will be saying this is the right service one is entitled to, but I am of the opinion that it is difficult climate to run any business and the for a rack of that price point, I think getting a refund offer will be a fair response one will most likely get.
Birds of father flocks together, my fellow green fingers will hear no end of my tumbleweed experience. I do hope you can endeavour with your great service. Thank you.
Customer officers: Vans and Azel

the plants arrived in good condition, and the delivery man was helpful and punctual.

I love the plant! You can place on the window. It is great composition for my collections.

I love the colours. It is perfect to have the colours all around the room.

I love the colours and the plant can shine in my room too.

I am very pleased with the plant

Plants look nice and healthy at point of delivery

So cute

healthy plant, i have already repotted it !

This is my first purchase with tumbleweed plant. I love my purchase, though some of the flowers were not in great condition. I’m quite disappointed that several plants I liked were out of stock, but overall, it was still a good experience!

very cute plant, i have repotted it myself yay

Plant came and it is indeed quite beautiful and healthy

Fast fresh and healthy ⭐️

Tree cames with fruiting lemons