Fast, Easy, Detailed information on plants making my online purchase of plants a breeze. Delivery was good as well as plants all came nicely intact. Good Job!
A wonderful experience, thanks to Azel and the team at Tumbleweed Plants. I just wanted to express my gratitude for the support and care shown by Azel and the Tumbleweed Plants team. I had an issue with a damaged plant; many stems and leaves were bent and broken. I was honestly really disappointed at first because it was such a beautiful plant, and seeing it in that condition was sad. But what truly turned the situation around wasn’t just the replacement; it was how it was handled. Azel responded with such warmth, patience, and understanding. She reassured me every step of the way, even sending a photo of the replacement plant before delivery to give me peace of mind. The replacement arrived last night, and I was genuinely pleased; it was lush, healthy, and packed with care, just as promised. What touched me the most was how the team allowed me to purchase the original plant at a discount, knowing how attached my wife and I had become to it. That gesture meant a lot to us.
Mistakes can happen, but what matters more is how they’re handled, and Azel’s thoughtful approach restored my confidence in the brand. Thank you so much for going the extra mile. You’ve definitely gained a loyal customer in me.
Kept my plants indoors after repotting and during Singapore's monsoon weather. Bought the helio plant light to keep them healthy. Happy with the quality of product and how I can focus or expand the coverage of light shone.
I like that Tumbleweed has a wide selection of plants and planters, all very reasonable priced. I bought a staghorn fern attached to a wooden board from them once and it was beautiful. Another time, I bought some pots and accessories and realised one of the pots was bigger than I expected and I asked for an exchange to a smaller one. They readily answered my text and allowed me to exchange. The exchange was done easily when I went down to their office and difference in price topped to my account. Great customer support. I will definitely buy from them again.
Well wrapped and delivered. Nicely set up of plant. Thanks to Debbie Fang (awaiting to know her). Cheers.
I bought a beautiful magnolia tree on line not knowing it was a faux though clearly mentioned.. Mistake only realised when I wish to make another purchase. I WhatsApp the company and was promptly offered a refund or make another purchase. I changed to a Olive tree with replanting into a beautiful pot. All was immediately arranged and delivery confirmed at an early date than expected. Very pleased with their service provided . Thumbs up for my happy purchased.👍👍👍
Bought a few Small sized plants from Tumbleweed for my new house. Was surprise to see how luscious and deep was the green on the snakeplant and the zzz plant. The olive plant i got was also petite in size and fits its space very well. Delivery service was very punctual and purchasing experience was quite good despite not knowing what repotting service is. Overall, my experience from choosing the plants, checking out the items to delivery of the plants was very smooth. 👍
Beautiful, tall pachira tree and timely delivery! Thank you. The soil is very clay like? and heavy though like the one I bought on Shopee. Was hoping for better soil. Will probably have to change the soil eventually but I repotted it first.
I wanted to buy a baby ficus lyrata but had so much doubts because I lack green fingers 😅 Tumbleweeds provided the much-needed assistance and advice I needed. The end result was a beautifully styled plant repotted into a gorgeous planter, which I'm in love with!
After hearing great reviews from friends, I decided to place my first order with Tumbleweed, especially after a less-than-ideal experience buying directly from a big nursery. The plants arrived in excellent condition—healthy, clean, and well cared for. To my surprise, my ZZ plant even flowered the very next day! In fengshui, good fortune is coming my way!!!
I bought 2 plants because my daughter really wanted to redecorate her room. She's super happy with the plant.
I'm glad to have taken the repotting option. The final results would look terrible if I had done it myself with my non-green fingers. Hoping to keep them alive with the watering and sunlight instructions that came with each plant. Thank you :)