Size, shape and colour of items may vary slightly from the images shown. All items are subject to availability and confirmation of the order price. We will inform you as soon as possible if the goods ordered are no longer available.
We deliver to all Singapore addresses. We ensure that every order is carefully packaged so that it reaches you safely. Delivery costs are calculated at the checkout and are based on weight and order type and your preferred time of delivery.
Orders up to 5kg by standard delivery cost $10.
Orders above 5kg by standard delivery cost $15.
24 hour shipping costs $20.
Delivery is free when you spend $150.
We aim to dispatch items within 1 working day once your purchase has been confirmed. Orders will be sent out via SingPost courier and should arrive within 3 days. Please allow 3 working days in total for delivery time. If you prefer to pick up the products yourself from our showroom, hit the self-collect option and we will have them ready for you.
Any information given to us while making a purchase will not be stored by Tumbleweed or shared with a third party. Our online store accepts payments from all major credit and debit cards and ensures that all data is safe and secure. You will only receive an email from us if it is directly relevant to your order or you have signed up to our newsletter.
We hope you love everything that you order from us but if something isn’t quite right you have 14 days from receipt to notify us if you wish to return or exchange your item. We can only accept refunds for items in a new, unused condition. If your item is damaged or faulty please contact us immediately to arrange an exchange. Unfortunately we can't accept returns of plants.
If you would like a refund please contact us by email at firstname.lastname@example.org within 14 days. Upon return the goods will be inspected and a refund made using the same payment method. Excluding faulty or damaged goods returns, delivery costs will not be refunded.
To return a product to us:
33 Tembeling Road, Singapore 423576.
Changes to terms
These terms are subject to change without prior notice.