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We offer a door-to-door delivery service 7 days a week. At the checkout you can choose your preferred delivery slot from those available. We even offer same day delivery within a few hours (express delivery fees may apply).
PLEASE NOTE: Our delivery service is door-to-door. Our drivers will deliver your items to your door or other designated area. For security and safety reasons our drivers are not authorised to enter your home so if you're ordering heavy items, please ensure you have the means to bring them inside.
RETURNS/EXCHANGES OF PLANTS
We're unable to accept returns or exchanges of plants so please check carefully before you place your order.
RETURNS/EXCHANGES OF NON-PLANTS
Returns & exchanges of non-plants items will be reviewed on a case by case basis, and are not applicable during promotions and sales.
Please check the product descriptions for detailed information on dimensions and material, and contact us via live chat or email before you place your order for any clarifications, as our returns & exchange policy only applies to damaged/defective items.
If your item arrives damaged or faulty please contact us immediately, stating your order number and providing photos of the damage or fault. Once we have looked into your query, we will be in touch with you regarding next steps.
What is Happiness Guarantee?
At Tumbleweed Plants, we prioritize the well-being of our plants and your satisfaction. That's why we offer a comprehensive guarantee to ensure your happiness with every purchase with us.
Good Looking Plants Guaranteed
We’re a team of plant lovers with a low tolerance for bad aesthetics so you can be sure our plants will look the part.
With a changing selection of trending houseplants and the biggest collection of planters to choose from, you’ll always find something you love.
We take pride in assuring the good health of every plant we deliver. Through meticulous care in our greenhouses, combined with our dedicated delivery drivers, we guarantee that each plant will arrive in excellent condition.
All plants are covered by our guarantee on the day of arrival. Although slight weariness or minor cosmetic blemishes might arise as your plants adapt to their new environment, rest assured that we are committed to assisting their flourishing journey in their new home.
Should the rare circumstance occur where your plant arrives lifeless or sad, we will be more than happy to send you a complimentary replacement plant. The replacement will be packed in a grower pot, and we will provide you with clear instructions for repotting. It's important to note that if a particular plant is currently unavailable, we won't be able to offer the same plant as a replacement.
Please get in touch with us within 24 hours of receiving the plant should there be a need for replacement. We are unable to replace plants passing this replacement period due to many other external circumstance that would affect the plants growth.
If you receive a damaged plant or pot, kindly take a few photos of the affected item and reach out to our Customer Service team within 24 hours of your purchase. We kindly request photos as evidence of the damage, and rest assured, we will promptly replace the damaged portion of your order
Care Product Guarantee
With utmost care, we meticulously choose top-quality products to nurture and enhance the life of your plants. If, within 7 days of arrival, a care product or accessory is damaged or exhibits signs of being defective, we will gladly provide a replacement for your utmost satisfaction.
PLANT AT A GLANCE
|Originated in Japan, Korea, China and Russia|
|Best under bright light|
|About once per week, allow top part of the soil to dry out between waterings|
|Fairly easy to care,|
|Non-toxic, safe for kids and pets|
Plant height/length: Around 20-30cm.
Pot size: Ceramic pot with tray, width 9cm.
A staple of the Japanese horticultural arts for centuries, Acer Palmatum has bright red foliage and stems with intricately patterned delicate leaves that draw you in. The plant comes ready potted in our new ceramic Addie Planter with matching water tray. Ready to impress a nurturing friend!
With their small pretty leaves its easy to see why Japanese maple are often used as bonsai and depicted in art. Their five pronged pointed leaves that resemble hands gave rise to the palmatum name.
These small plants can be fairly easily kept indoors in an area that receives good amounts of bright indirect light, avoiding direct sun. They like moist soil and should be watered regularly but can't take soggy soil, so should never stand in water.
Potted in our new blush coloured Addie Planter, this plant makes a great gift for those who appreciate the details.
All Pictures shown are for illustration purpose only.
Important to know: As plants are natural products, form, pattern and colour will vary.
INCLUDED WITH THIS PRODUCT
- 20cm - 30cm tall Acer palmatum potted in 9cm diameter ceramic Addie Planter with fresh potting media
- Gift note and envelope. Leave your personalised message in the Notes section at checkout and we'll handwrite it on the note, which will be sent with your plant. If you leave the notes section blank, we'll leave the note blank for you to write.
ONGOING PLANT CARE
All of our plants come with a QR code or physical card with a care guide so you or the recipient of your gift will have at your fingertips what you need to know to keep the plants beautiful.
Still got questions? Livechat with us!
We strive to provide the best online plant shopping experience, and shop with confidence. We guarantee that your plants will arrive in a state of happiness and good health. In the rare event that they arrive sad and unhealthy, we offer a free replacement. Just contact us with a photo upon receiving your plants (within 24 hours)
Read more details on our Happiness Guarantee
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